Please read these Terms & Conditions carefully before using the bj11 platform. By accessing or using our services, you agree to be legally bound by the terms set out below.
These Terms & Conditions (hereinafter referred to as the "Agreement" or "Terms") constitute a legally binding contract between you (hereinafter referred to as "User", "you", or "your") and bj11 (hereinafter referred to as "bj11", "we", "us", or "our"), the operator of the online gambling platform accessible at bj11.best and all associated sub-domains, mobile-optimised versions, and applications (collectively, the "Platform").
By registering an account on the bj11 Platform, accessing any part of our website, placing any bet or wager, participating in any promotion, or using any service offered by bj11, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree with any part of these Terms, you must immediately cease using the bj11 Platform.
Important: This Agreement governs all aspects of your use of bj11, including casino games, sports betting, live dealer tables, promotions, and account management. These Terms are in addition to, and should be read alongside, the bj11 Privacy Policy and Responsible Gaming Policy.
bj11 reserves the right to amend, update, or replace any part of these Terms at any time. Where material changes are made, bj11 will notify registered users via email or on-site notification. Continued use of the Platform following any such changes constitutes your acceptance of the updated Terms.
Access to and use of the bj11 Platform is subject to the following eligibility requirements, all of which must be satisfied at all times during your use of our services:
Age Verification: bj11 applies rigorous age and identity verification procedures. We reserve the right to request documentary proof of age and identity at any time. Any account found to be held by a person under the age of 18 will be immediately suspended and all balances forfeited without recourse.
By registering an account with bj11, you represent and warrant that you meet all eligibility requirements listed above and that all information you provide during registration is accurate, current, and complete. bj11 bears no liability for losses or damages arising from misrepresentation of eligibility by any user.
In order to access the full range of bj11 services, including placing bets, making deposits, and claiming bonuses, you are required to register a personal account on the Platform. The following conditions apply to all registered accounts:
Each individual user is permitted to hold only one active account on the bj11 Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms. bj11 uses advanced detection technology to identify duplicate accounts, and any such accounts discovered will be immediately suspended and all associated funds may be voided.
You agree to provide truthful, accurate, and complete information at the time of registration and to keep that information current at all times. This includes, without limitation, your full legal name, date of birth, residential address, mobile number, and any payment account details you register. bj11 reserves the right to verify all information provided and to suspend or close any account where false or misleading information is identified.
You are solely responsible for maintaining the confidentiality of your bj11 account credentials, including your username, password, and any two-factor authentication codes. You agree to notify bj11 immediately at [email protected] if you suspect any unauthorised access to or use of your account. bj11 will not be held liable for any losses resulting from your failure to adequately protect your login credentials.
bj11 is committed to operating in compliance with applicable anti-money laundering (AML) and know-your-customer (KYC) standards. We reserve the right to request, at any time, documents including but not limited to:
Failure to provide requested verification documents within a reasonable time may result in suspension of your account and withholding of pending withdrawals until verification is complete.
bj11 supports a range of payment methods tailored to the needs of Bangladeshi users. The following terms govern all financial transactions on the Platform:
bj11 currently supports deposits and withdrawals via the following payment methods:
bj11 reserves the right to add, remove, or amend available payment methods at any time without prior notice. Any changes to available payment methods will be communicated via the Platform.
All deposits must be made using a payment account registered in your own name. Third-party deposits — that is, deposits made using a payment account belonging to another individual — are strictly prohibited and may result in account suspension. Minimum and maximum deposit limits apply and are displayed on the deposit page of the Platform. Deposits are generally credited to your bj11 account balance in real time or within a few minutes of successful transaction completion.
Withdrawal requests are processed to the same payment method used for deposit wherever possible. Before any withdrawal is processed, bj11 may require completion of KYC verification as described in Section 3.4. Standard withdrawal processing times are between five (5) minutes and twenty-four (24) hours, subject to verification status and transaction volumes. bj11 reserves the right to delay or decline any withdrawal request that it reasonably suspects to be connected to fraudulent activity, money laundering, or a breach of these Terms.
All transactions on the bj11 Platform are denominated in Bangladeshi Taka (BDT). bj11 accepts no responsibility for any currency conversion fees or exchange rate losses incurred by users when transacting through their mobile financial service provider.
bj11 does not charge any fees for deposits or withdrawals on the Platform. However, your mobile financial service provider (bKash, Nagad, or Rocket) may apply their own service charges in accordance with their respective fee schedules.
bj11 offers a range of bonuses and promotional offers to eligible users. All bonuses and promotions are subject to the following general terms, as well as any specific terms communicated alongside the relevant offer:
Bonus Abuse: Any attempt to exploit bonus structures through coordinated betting, use of multiple accounts, or any other form of manipulation will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.
All betting and gaming activity on the bj11 Platform is governed by the following rules:
All bets placed on the bj11 Platform are final once confirmed. Users accept full responsibility for all bets placed using their account credentials. bj11 will not be liable for any bet placed in error by the user. In the event of a technical fault, system error, or manifest error in odds or game results, bj11 reserves the right to void affected bets and refund stakes to the user's account balance.
bj11's sportsbook covers a wide range of sports including cricket, football, tennis, kabaddi, and more. All sports betting is subject to the specific rules applicable to each sport and market, which are available on the relevant betting pages of the Platform. Where an event is abandoned, postponed, or otherwise not completed in accordance with the governing sporting body's rules, bj11 reserves the right to void related bets in accordance with standard industry practice.
All casino and live dealer games on the bj11 Platform are provided by licensed third-party game suppliers. The rules governing each game are set by the relevant supplier and are displayed within the game interface. bj11 accepts no responsibility for any system errors or disconnections that occur on the supplier's end during gameplay, though every effort will be made to resolve disputes fairly and in a timely manner.
bj11 reserves the right to impose maximum winnings limits on any game, bet type, or event. Where applicable, maximum winnings limits will be communicated on the relevant game or event page. Any winnings exceeding the stated maximum may be reduced to the maximum limit at bj11's sole discretion.
The following conduct is strictly prohibited on the bj11 Platform. Any violation may result in immediate account suspension, permanent ban, and forfeiture of all funds held in the relevant account:
bj11 cooperates fully with law enforcement authorities and will provide relevant account information in response to lawfully issued requests. Any suspected criminal activity identified through use of the Platform will be reported to the appropriate authorities.
bj11 is firmly committed to promoting responsible gambling among all users of the Platform. We believe that gambling should always remain a form of entertainment and never become a source of financial, emotional, or social harm. bj11 provides the following responsible gaming tools to all registered users:
For more detailed information on responsible gaming resources and support, please visit our dedicated Responsible Gaming page.
bj11 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also acknowledge and consent to the data practices described in the bj11 Privacy Policy. Key points include:
For full details, please review our Privacy Policy.
All content on the bj11 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and game content — is the intellectual property of bj11 or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:
Any unauthorised use of bj11's intellectual property may result in legal action. All rights not expressly granted herein are reserved by bj11.
The bj11 Platform is provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, bj11 disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
bj11 does not warrant that:
To the maximum extent permitted by law, bj11's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount of deposits made by you in the thirty (30) days immediately preceding the event giving rise to the claim. In no event shall bj11 be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill.
bj11 reserves the right, in its sole discretion, to suspend or permanently close any user account at any time, with or without prior notice, for reasons including but not limited to:
Upon termination of your account, bj11 will return any genuine real-money balance held in your account, net of any amounts legitimately owed to bj11, provided that the account was not terminated due to fraud, breach of these Terms, or other circumstances in which forfeiture is warranted. You may also close your account at any time by contacting customer support.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which bj11 is incorporated and licensed to operate. Any disputes arising between bj11 and a user that cannot be resolved through direct negotiation shall be submitted to binding arbitration in accordance with the rules of the relevant arbitration authority in bj11's operating jurisdiction.
Notwithstanding the foregoing, bj11 retains the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of bj11's intellectual property rights or confidential information.
If you have a complaint about any aspect of bj11's services, we encourage you to contact our customer support team in the first instance. We aim to resolve all complaints fairly and efficiently within 72 hours of receipt.
bj11 reserves the right to revise, update, or replace these Terms at any time. When we make material changes to this Agreement, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or through an on-site notification banner.
It is your responsibility to review these Terms periodically to ensure you remain aware of any changes. Your continued use of the bj11 Platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any revised Terms, you must stop using the Platform and may close your account by contacting our support team.
If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the bj11 support team through the following channels:
For questions specifically about responsible gaming or to request self-exclusion, please refer to our Responsible Gaming page or contact our dedicated support team directly.
Our Terms & Conditions reflect our commitment to transparency, security, and fair play for every Bangladeshi player on bj11.
Now that you have reviewed our Terms & Conditions, log in to your bj11 account and enjoy over 1,000 casino games, live cricket betting, and instant bKash withdrawals — all in a safe and transparent environment.