Your personal data matters to us. This Privacy Policy explains exactly what information bj11 collects, why we collect it, how we keep it secure, and what rights you hold as a user of our platform.
This Privacy Policy (hereinafter referred to as the "Policy") describes how bj11 (hereinafter referred to as "bj11", "we", "us", or "our") collects, uses, stores, shares, and protects personal information provided by users (hereinafter referred to as "you", "your", or "User") of the bj11 online gambling platform accessible at bj11.best and all associated services, mobile applications, and digital properties (collectively, the "Platform").
By registering an account with bj11, accessing our Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not agree with any aspect of this Policy, you must immediately cease using the bj11 Platform.
Important: This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy. Together, these documents form the complete legal framework governing your use of bj11.
bj11 is committed to safeguarding your privacy and complying with applicable data protection regulations. We employ industry-standard security measures to protect your personal data and will never sell your information to third parties for marketing purposes without your explicit consent.
bj11 collects various categories of personal information to provide, maintain, and improve our services. The information we collect falls into the following categories:
When you register an account on the bj11 Platform, you voluntarily provide us with the following information:
When you access and use the bj11 Platform, we automatically collect certain technical and usage data, including:
In certain circumstances, bj11 may receive information about you from third-party sources, including:
Data Accuracy: It is your responsibility to ensure that all information you provide to bj11 is accurate, current, and complete. Providing false or misleading information may result in account suspension and forfeiture of funds.
bj11 uses the personal information we collect for the following legitimate business purposes:
Marketing Opt-Out: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in any marketing email or by adjusting your communication preferences in your account settings.
bj11 does not sell, rent, or trade your personal information to third parties. However, we may share your data with the following categories of recipients under specific circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including:
All third-party service providers are contractually bound to protect your data and may only use it for the specific purposes for which it was shared.
bj11 may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or other government authorities when:
In the event of a merger, acquisition, reorganization, asset sale, or other corporate transaction involving bj11, your personal information may be transferred to the successor entity. We will notify you of any such transfer and the choices you may have regarding your data.
bj11 may share your personal information with other third parties when you have provided explicit consent for us to do so.
bj11 takes the security of your personal information seriously and employs a range of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Your Responsibility: While we implement robust security measures, you are responsible for maintaining the confidentiality of your account credentials. Never share your password with anyone, and always log out of your account when using a shared or public device.
Despite our best efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you have reason to believe that your account security has been compromised, please contact our support team immediately at [email protected].
The bj11 Platform uses cookies and similar tracking technologies to enhance your user experience, analyze Platform performance, and deliver personalized content. This section explains what cookies are, how we use them, and how you can control them.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, provide reporting information, and remember your preferences.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the Platform to function properly. These cookies enable core features like account login, session management, and secure transactions. You cannot opt out of essential cookies. |
| Performance Cookies | Collect anonymous information about how users interact with the Platform, such as which pages are visited most often and whether users encounter error messages. This data helps us improve the Platform's performance. |
| Functional Cookies | Remember your preferences (such as language, currency, and game favorites) to provide a more personalized experience on subsequent visits. |
| Marketing Cookies | Track your browsing activity to deliver targeted advertisements and measure the effectiveness of promotional campaigns. These cookies may be set by bj11 or third-party advertising partners. |
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. However, please note that disabling essential cookies may prevent you from accessing certain features of the bj11 Platform or cause the Platform to function improperly.
For more information on how to manage cookies in popular browsers, visit:
As a bj11 user, you have certain rights regarding your personal information. These rights may vary depending on your location and applicable data protection laws, but generally include:
You have the right to request a copy of the personal data we hold about you. You can request this information by contacting our support team at [email protected]. We will provide the requested information in a commonly used electronic format within 30 days of receiving your request.
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly through your account settings, or by contacting our support team.
You have the right to request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. However, we may be required to retain certain information to comply with legal obligations, resolve disputes, or enforce our Terms & Conditions.
You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing of it.
You have the right to request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can opt out of marketing communications by clicking the unsubscribe link in any promotional email or by updating your communication preferences in your account settings.
Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request". We will respond to all legitimate requests within 30 days.
bj11 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. The specific retention periods vary depending on the type of information and the purpose for which it is used:
When personal data is no longer required, we securely delete or anonymize it in accordance with industry best practices and applicable data protection laws.
The bj11 Platform may contain links to third-party websites, services, or applications that are not owned or controlled by bj11. This Privacy Policy applies only to information collected by bj11 through the Platform. When you click on a third-party link or interact with a third-party service, you leave the bj11 Platform and are subject to that third party's privacy practices.
bj11 is not responsible for the privacy policies, practices, or content of any third-party websites or services. We strongly encourage you to review the privacy policies of any third-party services you access before providing them with personal information.
Many of the casino games available on the bj11 Platform are provided by third-party game suppliers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play games from these providers, they may collect gameplay data and session information in accordance with their own privacy policies. bj11 is not responsible for the data practices of third-party game providers.
When you make a deposit or withdrawal using bKash, Nagad, Rocket, or other mobile financial services, your transaction is processed by that payment provider. These providers may collect and process payment information according to their own privacy policies, which are separate from this Policy.
The bj11 Platform is strictly intended for users aged 18 years or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. Online gambling is prohibited for minors under the laws of Bangladesh and most other jurisdictions.
If we become aware that we have inadvertently collected personal information from a person under the age of 18, we will take immediate steps to delete that information from our systems and terminate the associated account. All funds deposited by or on behalf of a minor will be forfeited and may be donated to responsible gaming charities.
18+ Only: If you suspect that a minor has created an account on the bj11 Platform, please report it immediately to our support team at [email protected]. We take underage gambling extremely seriously and will investigate all reports promptly.
Parents and guardians are encouraged to monitor their children's online activities and use parental control tools to restrict access to gambling websites.
bj11 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes to this Policy, we will notify you through one or more of the following methods:
The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Your continued use of the bj11 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any changes to this Policy, you must stop using the Platform and may request deletion of your account by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or bj11's data protection practices, please contact us through the following channels:
We aim to respond to all privacy-related enquiries within 48 hours and to formal data subject requests within 30 days as required by applicable data protection laws.
We're Here to Help: Your privacy is important to us. If you have any concerns about how your data is being used or want to exercise any of your privacy rights, don't hesitate to reach out. Our dedicated privacy team is ready to assist you.
bj11 employs industry-leading security and privacy measures to ensure your personal data and financial information remain safe at all times.
Now that you understand how bj11 protects your data, explore our full range of cricket betting, live casino games, slots, and instant bKash withdrawals — all in a secure, fair, and transparent environment built for Bangladeshi players.